If you have made a return, the refund will be made within ten working days from the date of delivery of the package to the carrier.
When we receive your return in stock we will send you a confirmation email.

If you have paid the standard shipping costs and decide to return the order in full, they will be refunded.
If you paid for your order more than 24,90 € but the value of the items you return is less than this amount, the return is still free!

Did you pay in cash on delivery?
During the online return procedure you can choose the refund method you prefer, between credit note (Faradiba credit) or bank transfer.

Have you paid with Faradiba credit (My gift vouchers)?
The refund will be made as a credit to be used for your next order.

Have you paid by credit card?
In this case, the refund will be made to the same card or to the associated bank account. It may happen that the date of refund on your statement coincides with the date of purchase.

Have you paid with Paypal?
You will receive the amount for items returned to the same Paypal account.

Did you make an advance payment by bank transfer?
The refund will be made to the same bank account.

You can pay for orders by credit card, Postepay, Paypal, cash on delivery or with your credit on Faradiba.

The payment methods are provided directly by the system and we can not change them in any way.

In some cases the system may offer you the option to pay in advance by bank transfer or, if you pay by credit card, the new Try First method, pay after!

In case you need to receive an invoice, please contact our customer service using one of the contact methods at the bottom of this page.

Please note that the details for issuing the invoice must match those entered in the billing address in your Faradiba account.

The payment methods are provided directly by the system and we cannot change them in any way.

When you have completed your order in the “Payment” phase, select “Payment on delivery”.

Payment on delivery is free of charge.

Keep the exact amount to pay for your order at hand.

When entering shipping information, be sure to add the correct house number and name on the intercom. Also add other details that may be of help to the courier (ladder, interior, etc.).

Once at the “Payment” stage click on Paypal.

If you already have a PayPal account, identify yourself with your e-mail and password and confirm the payment.

If you do not have a PayPal account, you can create a new one using your credit/debit card. In this case you just need to select the type of card, fill in the necessary data and confirm the payment.
Categories: italian, italian payments

With this new method, you can pay for your orders by bank transfer within 18 days from the date of shipment.

How does it work?

When purchasing, when choosing the payment method, select the option “Bank transfer within 18 days”.
You can pay for your order after receiving it, within 18 days from the date of shipment.
These are the details you need to make the SEPA Transfer.

Owner: Faradiba s.r.l.
CAUSE: 104xxxxxxxxxx (only the order number must be entered in the reason for payment)

If I return some items of the order, I have to pay in full?

No, you can only pay for what you don’t return.

For technical reasons this method of payment will not always be available.

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