If you were not able to book the pickup at home during the online return process or were not at home when the courier passed, you can book a new appointment by contacting UPS on 02 30303039, providing the tracking code that you find on the return label.
It is an alphanumeric code that starts with 1Z…., and is used to track your shipment.

If you prefer, click here to book your return directly.

Remember to enter the tracking code in step 1

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