If you have made a return, the refund will be made within ten working days from the date of delivery of the package to the carrier.
When we receive your return in stock we will send you a confirmation email.

If you have paid the standard shipping costs and decide to return the order in full, they will be refunded.
If you paid for your order more than 24,90 € but the value of the items you return is less than this amount, the return is still free!

Did you pay in cash on delivery?
During the online return procedure you can choose the refund method you prefer, between credit note (Faradiba credit) or bank transfer.

Have you paid with Faradiba credit (My gift vouchers)?
The refund will be made as a credit to be used for your next order.

Have you paid by credit card?
In this case, the refund will be made to the same card or to the associated bank account. It may happen that the date of refund on your statement coincides with the date of purchase.

Have you paid with Paypal?
You will receive the amount for items returned to the same Paypal account.

Did you make an advance payment by bank transfer?
The refund will be made to the same bank account.

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